Contact Centre

After you purchased a licence for one of our software products, its licence key is sent to the email address you specified in the order form. The licence key is the only thing you need for turning the trial application you most likely already downloaded and tried into a licensed fully-functional software product. You don't need to download or install anything else. No Internet connection or contacting us is required for activation. Simply follow these steps:

1. Open the Order Confirmation email. The licence key looks like a few lines of letters and numbers located between two markers:

   ------ KEY BEGIN KEY ------
   ...
   a few lines of the licence key
   ...
   ------ KEY END KEY ------

2. Copy this whole key, together with the BEGIN and END markers.
3. Depending on the software product, either open the Help menu or the About window, and then click Enter Licence Key.

   For NetWorx product, right-click NetWorx icon in the Windows notification area to open the pop-up menu, then go to the NetWorx menu item in that menu, and then click Enter Licence Key.

4. Paste the key into the empty field and click OK.

It is important that you copy and paste the key. To prevent accidental mistakes, do not type it manually.

Occasionally, some email services add extra symbols to the key text and damage it. If you carefully copied the key into the software product and yet it appears to be invalid, please let us know and we will resend you a copy of the key.

If you recently made a purchase and have not received the licence key by email, please check this article.

Related articles:

Licence key didn't arrive or was lost
Trial and licensed fully-functional/unlimited software

← Go back