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General product questions

 Speed discrepancy: Mb/s and MB/s, or Mbps and MBps difference

 Difference between portable and installer software

 Antivirus reports malware in a SoftPerfect product

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Purchasing and pricing

 Activation: how to enter the licence key

 Licence life span and available update period

 Trial and licensed fully-functional/unlimited software

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Network Scanner: technical questions and how-to

 Scanning non-local subnets and MAC addresses

 Configuring SNMP MIB query for MAC address resolution

RAM Disk: technical questions and how-to

 RAM Disk refuses to install: how to uninstall completely

 Files and folders persist on a RAM disk after shutdown

 RAM Disk errors caused by Windows 10 1809 update

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NetWorx: technical questions and how-to

 How to monitor all my devices: laptops, phones, smart TV, etc

 "Monitoring of applications" option is greyed out in NetWorx

 NetWorx shows inaccurate traffic usage

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NetGenius: technical questions and how-to

 NetGenius or NetWorx: what to choose?

 Some network activity is not monitored

 Compatibility with VPN clients and virtual network adapters

WiFi Guard: technical questions and how-to

 How to block unrecognised devices

 WiFi Guard shows one MAC address for all devices behind a wireless repeater

 WiFi Guard doesn't see some or any devices on my network

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Switch Port Mapper: technical questions and how-to

 How to display IP and host name information

Bandwidth Manager: technical questions and how-to

 How to control users in a small network with a router